Stop Losing Customers to Slow Replies
Every unanswered message could be a lost booking. WelaOS responds instantly, answers questions and helps turn enquiries into paying customers, even when your team is busy.
Turn Customer Messages Into Bookings.
For salons, clinics and other service teams, WelaOS answers on Instagram, Messenger, LINE and more, then guides customers to book.
Get Started in Just 5 Minutes
No technical skills. No complicated setup. Just 3 simple steps.
- Add staff members and set their working hours.
- Upload your service menu and let AI help create your service catalog in minutes.
- Connect LINE, Facebook and Instagram in just a few clicks.
That's it! You're ready to start receiving bookings.
Spend Less Time on Admin. More Time Earning.
Stop wasting valuable hours switching between chats, calendars and paperwork. Run bookings, payments, staff and customer records in one place so your team can focus on serving customers.
Turn One-Time Customers into Repeat Revenue
Don't let past customers forget about you. Bring them back with smart follow-ups, loyalty rewards and targeted offers that encourage more repeat visits.
Our customers
From the first customer message to a completed service.
Turn conversations into bookings
Messages from LINE, Instagram, WhatsApp, Messenger and other connected channels come together in one CRM. WelaOS AI can answer customers, find an available time and confirm the booking for your team.
Keep the whole team on the same schedule
See the day’s appointments in one shared calendar. Staff can open bookings and update the schedule, so everyone can keep track of what’s happening.
Complete checkout with the details in one place
Open the booking, take payment and complete the sale. WelaOS POS records payment details, loyalty points earned and staff commission together for easy reference.
See how your business is performing
View sales, completed bookings, commissions, payment methods and service performance in one dashboard. Filter by date to see the results for the period you choose.
How WelaOS is different
Traditional booking / POS systems
- Staff answer customer questions and manually create bookings.
- Customer conversations are handled separately across different channels.
- Customer information, POS, stock and reports may sit in separate tools.
- Staff manage payments and commissions through separate processes.
- Marketing and loyalty often need separate tools or manual follow-up.
WelaOS
- AI answers enquiries and guides customers through booking.
- Manage conversations across connected channels in one place.
- Bring customer records and business tools together in one system.
- Track payments, staff commissions and stock as part of daily operations.
- Use CRM, customer history, marketing and loyalty tools to encourage repeat visits.
See how WelaOS fits the way your business works.
Track a patient visit from reception through OPD and POS
Track reception, nursing intake, service and lab handoffs, clinician-reviewed OPD records and actual POS checkout in one clinic visit.
Explore use case →
Connect aesthetic clinic enquiries, appointments and follow-up
Connect LINE enquiries with bookings, pre-visit intake, treatment packages and POS. AI uses clinic-approved information; clinicians make clinical decisions.
Explore use case →
Manage dental treatment plans and visit-by-visit bookings
Create patient-specific treatment plans, schedule multiple visits and check out completed work in POS. Clinical staff control treatment decisions and approvals.
Explore use case →
Bookings, staff and POS for salons, spas and massage businesses
Manage booking pages, staff availability, appointments, POS and commissions for hair, nail, spa and massage businesses. Add AI answers or booking by plan.
Explore use case →
Manage tour and class bookings from capacity to checkout
Set dated tour or class departures, track capacity and booking parties, manage configured resources and check out each booking in POS.
Explore use case →
Turn custom print enquiries into orders your team can track
Turn LINE print enquiries into structured orders, estimates based on configured catalog rules, and POS records for deposits and balances.
Explore use case →Choose the operating level that fits your next stage.
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Insights for Service Businesses
Start using AI one task at a time
Start with one repeated task, such as answering service questions or checking availability. Prepare accurate information and handoff rules before expanding.
Read article →
Use customer context to plan relevant follow-up
Use conversation, booking and sales history to plan relevant follow-up for salon and clinic customers instead of sending the same promotion to everyone.
Read article →
What should you prepare before an AI receptionist talks to customers?
Prepare services, prices, staff availability, booking rules and handoff cases before using AI to answer enquiries or help customers book.
Read article →What businesses usually ask before starting.
Does WelaOS work with my existing LINE Official Account?
Yes. Your business keeps ownership of its LINE Official Account. WelaOS provides guided connection steps, and the team can help when needed.
Can I migrate customer data from Excel or another system?
Yes. AI-assisted migration can help map customers, services, packages, stock and other supported files. Staff review the mapped data before import.
How long does staff training take?
The first onboarding level takes about 5–10 minutes. The team can then learn each relevant workflow in short, practical stages.
Will switching systems disrupt daily operations?
The switch can happen step by step. You can review the workflow, train staff, migrate data and connect channels before completing the move.
Does WelaOS replace my staff?
No. WelaOS handles repetitive growth and administrative tasks around the service. Your team stays responsible for customer care, decisions and delivering the service.
What happens when AI does not know an answer?
AI uses approved business knowledge and safety rules. When it cannot answer safely or confidently, the conversation can be handed to staff for attention.
Can my staff take over a conversation?
Yes. Staff can work from the customer conversation timeline and take over when human attention is needed.
Is customer data protected?
WelaOS uses separated business accounts, role-based access and audit records. Your configuration and operating practices also matter, so access should be assigned only to the people who need it.
Which package is right for my business?
Basic covers core clinic operations and public booking pages. Growth adds inventory and products, expense management, automatic reminders, button-driven booking across connected channels, and AI answers about services and saved business knowledge. Pro adds AI appointment booking, AI CRM assistance, AI imports, automatic staff commissions, and clinical workflows; Expert adds advanced AI, translation, and voice tools.
How does the 30-day free trial work?
Create your account for a no-card 30-day Growth trial. It includes AI answers about services and saved business knowledge and 500,000 weighted tokens for the full trial. AI appointment booking requires Pro or Expert.
When do I pay?
You pay only when you start a paid subscription. Choose the package and branch total before Stripe Checkout; once the paid subscription is active, that tier replaces the Growth trial, even if you choose Basic.
Do customers need to install another app?
No separate WelaOS customer app is required. Customers can use supported connected messaging channels and browser-based booking experiences.
Can WelaOS reply in each customer's language?
Yes. Growth's customer-answer AI replies in the customer's language. AI appointment booking requires Pro or Expert, and dedicated AI translation tools for staff-written messages are Expert-only.