Get More Bookings
AI answers questions, guides customers through booking and follows up with leads to help turn more enquiries into appointments.
AI turns customer messages into bookings.
For salons, clinics and other service teams, WelaOS answers on Instagram, Messenger, LINE and more, then guides customers to book.
Demo customer flowConnecting to the live demo…
Reduce Administrative Work
Bring your inbox, calendar, customer records, deposits, packages, reminders and reports together in one system.
Encourage Repeat Visits
Use customer segments, loyalty and packages to support targeted campaigns and bring customers back.
Our customers
From the first customer message to a completed service.
01
Turn conversations into bookings
Messages from LINE, Instagram, WhatsApp, Messenger and other connected channels come together in one CRM. WelaOS AI can answer customers, find an available time and confirm the booking for your team.
02
Keep the whole team on the same schedule
See the day’s appointments in one shared calendar. Staff can open bookings and update the schedule, so everyone can keep track of what’s happening.
03
Complete checkout with the details in one place
Open the booking, take payment and complete the sale. WelaOS POS records payment details, loyalty points earned and staff commission together for easy reference.
04
See how your business is performing
View sales, completed bookings, commissions, payment methods and service performance in one dashboard. Filter by date to see the results for the period you choose.
How WelaOS is different
Traditional booking / POS systems
- Staff answer customer questions and manually create bookings.
- Customer conversations are handled separately across different channels.
- Customer information, POS, stock and reports may sit in separate tools.
- Staff manage payments and commissions through separate processes.
- Marketing and loyalty often need separate tools or manual follow-up.
WelaOS
- AI answers enquiries and guides customers through booking.
- Manage conversations across connected channels in one place.
- Bring customer records and business tools together in one system.
- Track payments, staff commissions and stock as part of daily operations.
- Use CRM, customer history, marketing and loyalty tools to encourage repeat visits.
See how WelaOS fits the way your business works.
Medical Clinic Patient Flow: From Reception to Results, OPD and POS
See how a medical clinic can track reception, service queues, results, clinician-reviewed AI drafts, signed OPD records and POS in one patient journey.
Explore use case →
Aesthetic Clinic Booking Software: AI Follow-Up That Chases and Closes Sales
See how an aesthetic clinic uses AI sales follow-up in LINE to chase an enquiry, validate a real booking, collect intake data and close the visit in POS.
Explore use case →
Dental Treatment Plan Software: From LINE Booking to Visit-by-Visit POS
See how a dental clinic books an assessment in LINE, builds a patient-specific treatment plan, schedules multiple visits, and checks out each visit in POS.
Explore use case →
AI Booking Platform for Beauty Salons, Spas & Massage Businesses
AI booking automation for salons, spas and massage businesses: chat, booking pages, staff availability, POS, commissions and multi-branch operations.
Explore use case →
Group Tour and Class Bookings via LINE: Capacity, Rosters and Resources
See how tour and yoga businesses take group bookings in LINE, show remaining places, manage party rosters and resources, then check out each booking in POS.
Explore use case →
AI for Print Shops: Custom Order Management via LINE
See how WelaOS gives print shops an AI-assisted LINE workflow that turns artwork and job details into a structured order, calculated estimate and catalog-configured deposit request.
Explore use case →Choose the operating level that fits your next stage.
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Insights for Service Businesses
The Small Business AI Paradox: Too Busy to Save Time
Small businesses understand the potential of AI, but daily firefighting often leaves no time to implement better systems. Here is why and how to break the cycle
Read article →
AI Marketing Needs Context Too: How Connected Business Data Can Drive More Sales
AI marketing becomes more useful when CRM, sales, conversations and campaigns are connected. See how WelaOS uses business data to attract, convert and retain cu
Read article →
AI Can Answer Your Customers, but It Can't Read Your Mind: Why Business Context Matters
AI receptionists can answer customers, book appointments and support sales, but only when they understand your business. Learn why business context matters.
Read article →What businesses usually ask before starting.
Does WelaOS work with my existing LINE Official Account?
Yes. Your business keeps ownership of its LINE Official Account. WelaOS provides guided connection steps, and the team can help when needed.
Can I migrate customer data from Excel or another system?
Yes. AI-assisted migration can help map customers, services, packages, stock and other supported files. Staff review the mapped data before import.
How long does staff training take?
The first onboarding level takes about 5–10 minutes. The team can then learn each relevant workflow in short, practical stages.
Will switching systems disrupt daily operations?
The switch can happen step by step. You can review the workflow, train staff, migrate data and connect channels before completing the move.
Does WelaOS replace my staff?
No. WelaOS handles repetitive growth and administrative tasks around the service. Your team stays responsible for customer care, decisions and delivering the service.
What happens when AI does not know an answer?
AI uses approved business knowledge and safety rules. When it cannot answer safely or confidently, the conversation can be handed to staff for attention.
Can my staff take over a conversation?
Yes. Staff can work from the customer conversation timeline and take over when human attention is needed.
Is customer data protected?
WelaOS uses separated business accounts, role-based access and audit records. Your configuration and operating practices also matter, so access should be assigned only to the people who need it.
Which package is right for my business?
Starter covers the core operating system. Growth adds marketing and team operations. Professional adds AI translation for customer conversations, automated AI follow-up, voice capabilities and AI marketing recommendations and drafts for staff review that are marked as work in progress.
How does the 30-day free trial work?
Create your account to start a no-card 30-day Professional trial with 100 AI messages. Choose a paid package only when you are ready to subscribe.
When do I pay?
Payment is required only when you start a paid subscription. You choose the package and branch total before Stripe Checkout opens.
Do customers need to install another app?
No separate WelaOS customer app is required. Customers can use supported connected messaging channels and browser-based booking experiences.
Can WelaOS reply in each customer's language?
Yes. Customers can chat in the language they prefer. Multilingual AI replies in the language they are using and can guide them from questions into booking. On Growth and Professional, AI Translate can also translate staff-written replies into the customer's preferred language and translate new incoming messages for assigned staff.