WelaOS · AI Front Desk & Operating System · ระบบจัดการธุรกิจบริการ
Why WelaOS How It Works How Different Features Pricing FAQ Book Demo
WelaOS AI front desk and operating system preview in Thai

Customers Are Already Messaging You.
Your Follow Up Is Leaking Revenue.

Most lost customers disappear after the first message, not before it.

Customers message your business every day. But slow replies, forgotten follow-ups, no-shows, and random promotions quietly turn interested customers into lost revenue.

Overwhelmed front desk managing too many customer inquiries without WelaOS

Where Revenue Disappears

  • 01 REPLY SPEED Slow Replies Lose Leads Customers message multiple businesses. The first one to reply usually wins.
  • 02 LEAD CONVERSION Consultations Never Get Booked Interested leads ask questions, then disappear before they choose a service.
  • 03 APPOINTMENT PROTECTION No Shows Waste Paid Time Unconfirmed appointments leave staff waiting and paid slots empty.
  • 04 REPEAT REVENUE Past Customers Don't Come Back Customers finish a service, but nobody follows up when they are ready to return.
  • 05 SMART MARKETING Random Promotions Get Ignored Mass messages feel like spam because they are not based on customer history.

WelaOS closes every leak in the customer journey.

Reply faster. Book easier. Reduce missed appointments. Bring customers back.

How WelaOS Fixes It

  • 01 REPLY SPEED AI Replies Instantly Answers service questions 24/7 before customers book somewhere else.
  • 02 LEAD CONVERSION Leads Become Booked Consultations Captures intent, service interest, source, and the next best action automatically.
  • 03 APPOINTMENT PROTECTION Reminders Protect Your Schedule Sends confirmations, reminders, and rescheduling options to reduce missed appointments.
  • 04 REPEAT REVENUE AI Brings Customers Back Finds customers due for follow-up and suggests targeted re-engagement campaigns.
  • 05 SMART MARKETING Campaigns Become Smarter Promotions are based on customer history and timing, not random mass blasts.
Service business staff using WelaOS to answer customer chats, manage bookings, and follow up automatically

Doing Nothing Costs Revenue.
Hiring More Admin Costs Even More.

WelaOS helps your team recover missed bookings, reduce manual work and grow revenue without adding another full time salary.

Doing Nothing Costs Money

Small leaks add up fast. Slow replies, no shows and forgotten follow ups quietly reduce monthly revenue.

01 MISSED INQUIRIES Slow Replies Send Leads Elsewhere Customers often message multiple businesses. The first one to respond usually wins the booking.
02 EMPTY APPOINTMENT SLOTS No Shows Waste Paid Time Every missed appointment wastes staff time, paid time slots, and room or chair capacity.
03 LOST REPEAT REVENUE Past Customers Are Forgotten Existing customers are easier to bring back than new leads, but only when follow up happens at the right time.

WelaOS Gives Your Team More Capacity

AI handles repetitive customer communication so your staff can focus on service, customer care, and sales.

Monthly Cost

More admin: ฿15,000 to ฿25,000 per month per person

WelaOS: from about ฿2,083 per month on annual pricing

Availability

More admin: limited to working hours

WelaOS: answers common questions 24 hours a day

Channel Coverage

More admin: can only manage so many chats at once

WelaOS: supports LINE, Instagram, Messenger, WhatsApp and TikTok

Follow Up

More admin: reminders and follow ups can still be forgotten

WelaOS: tracks leads, reminders and re engagement opportunities automatically

Team Focus

More admin: more time spent answering repeated questions

WelaOS: more time for customers, service delivery and closing sales

Stop losing revenue to missed messages and forgotten follow-ups.

WelaOS helps recover and protect revenue across the full customer growth cycle, from first inquiry, to follow-up, booking, deposit, service, and repeat visit.

One recovered booking can pay for WelaOS.

Turn every chat into bookings and repeat customers

WelaOS connects AI replies, lead capture, booking, CRM, payment, follow-up, and AI marketing into one flow your team can use every day.

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Most booking systems manage customers after they arrive.
WelaOS helps you win them before they book.

You still get the backend tools your business needs, but WelaOS also adds an AI front desk that helps answer inquiries, capture leads, book appointments, collect deposits, and bring customers back automatically.

Traditional booking and POS systems

Built mainly for internal operations.

  • Manage bookings, customers, services, and stock
  • Track operations and admin tasks
  • Support records, reports, and accounting
  • Mostly useful after the customer is already in your business

WelaOS

Business operations + an AI-powered front desk.

AI RECEPTIONIST

Answers customer questions 24/7 and captures new leads automatically.

Lead Management

Keeps every inquiry in one place and suggests the next best message to convert them.

Chat-Based Booking

Turns interest into bookings with deposits, e-signatures, reminders, and rescheduling inside the chat flow.

AI MARKETING

Suggests campaigns to generate new leads and bring old customers back, based on spending, birthdays, visit history, and inactive customers.

VOICE CONTROL

Turns backend admin into simple voice commands: add stock, record expenses, update notes, check customer details, and complete repetitive tasks without typing.

And yes, the back office is powerful too.

WelaOS also supports daily operations: customer records, visit history, packages and sessions, stock deduction, commission calculation, expenses, forms, loyalty, and marketing history, all connected in one system and easier to control by voice.

See the full workflow in one demo

We'll show how a customer moves from first message to booking, records, and repeat visit inside WelaOS.

Book a demo → Request access to interactive demo

One AI system for service operations and customer growth

WelaOS combines CRM, POS, bookings, and operations with an AI front desk that captures leads, books customers, follows up, and brings them back.

WelaOS system

Operations management system

Bookings & calendarManage appointments, staff, rooms, confirmations, reminders, rescheduling, and no-show protection.

Customer CRM & visit historyStore customer CRM profiles, service notes, photos, packages, sessions, and visit history.

Packages, sessions & POSTrack POS sales, deposits, prepaid packages, remaining sessions, balances, and completed services.

Inventory & stock deductionAutomatically reduce stock when services are completed and keep visibility over consumables.

Expenses, commissions & reportsTrack costs, staff commissions, service profitability, POS sales history, and business performance.

Digital forms & audit trailSend e-signatures, store forms, and keep audit history for customer data access and changes.

AI front desk & growth system

AI receptionistAnswers common customer questions 24/7 across chat channels.

AI lead capture & CRMTurns messages, comments, and inquiries into organized leads with status, intent, and next action.

Chat-to-booking flowLets customers book through LINE, Instagram, Messenger, WhatsApp, TikTok, or website chat.

AI follow-up suggestionsSuggests how to convert leads, reactivate past customers, and bring back high-value customers.

AI marketing campaignsCreates campaign ideas based on customer history, spending, services, birthdays, loyalty, and visit gaps.

Voice controlLets staff create bookings, reschedule appointments, and manage admin tasks by speaking to the system.

Switching Does Not Need to Be Painful

We set up WelaOS, connect your channels, and prepare your team.

01
REVIEW YOUR WORKFLOW

We understand how your business handles inquiries, bookings, services, packages and follow-ups today.

02
UPLOAD YOUR DATA

Our AI uploads your data and matches records from your old system into WelaOS, with our team on hand to help whenever you need it.

03
CONNECT YOUR CHANNELS

LINE, Instagram, Messenger, WhatsApp and TikTok are connected so inquiries flow into one place.

04
TRAIN YOUR TEAM

Your staff learns how to manage leads, bookings, reminders and re-engagement campaigns.

Guided onboarding is included.

We help you move step by step, so your business can keep operating while WelaOS is set up.

Choose your business type
then see the right plan

Pricing changes by business model so your plan matches how your team works, sells, books, and follows up.

Frequently asked questions answered.

What is WelaOS and who is it for?
WelaOS is an AI front desk and operating system for appointment-based service businesses. Manage bookings, customers, packages, inventory, loyalty programs, marketing, payments, staff, and reports from a single system connected to LINE OA, IG, Messenger, WhatsApp, and TikTok. AI features help automate customer communication, lead management, and daily operations.
Which chat channels does WelaOS support?
LINE OA is the primary channel for Thai customers, and WelaOS also connects IG, Messenger, WhatsApp, and TikTok. Customers can book appointments, get AI answers, receive reminders, and chat with your business in whichever app they already use. Broadcast marketing campaigns are sent through LINE OA.
What makes WelaOS different from other booking or POS systems?
Most booking and POS systems focus on internal records. WelaOS combines business operations, multi-channel chat integration (LINE OA, IG, Messenger, WhatsApp, TikTok), an AI receptionist for customer communication, AI marketing that creates LINE messages, social media posts and Facebook and Instagram ads, lead management, and voice controlled administration in a single platform.
Do customers need to install an app?
No. Customers interact with your business through LINE, IG, Messenger, WhatsApp, or TikTok, apps they already use daily. There is no separate app to install.
Can customers book appointments without calling?
Yes. Customers can book, reschedule, and view appointments in their favorite chat app 24 hours a day. Automatic confirmations and reminders help reduce missed appointments.
Does it support multiple staff, roles, and branches?
Yes. WelaOS supports multiple staff and role based access for Admins, Managers, Service Providers, and Sales Teams. Permissions can be tailored so each user only has access to the information they need. Staff schedules can sync automatically with Google Calendar. Multi branch support is coming soon.
Do I need to set up LINE OA and data onboarding myself?
You use your business's own LINE Official Account, ensuring you retain full ownership of your customer communication. Our team guides you through setup, including connecting Messenger, IG, WhatsApp, and TikTok, and provides AI assisted tools to make importing existing customer data quick and easy.
Can I migrate from my current system?
Yes. We provide onboarding assistance and AI assisted import tools to help move customer records, packages, and other business data into WelaOS.
Is customer data safe and PDPA compliant?
Yes. Customer data is stored securely and separated by business. Records and documents are protected with role based access controls. WelaOS also keeps a full audit log for every customer record view and edit, plus login and access history for each user, helping your business support PDPA compliance. AI features are designed to operate without sending personally identifiable customer information to AI providers.
Can it handle bookings, packages, and loyalty points?
Yes. Customers can book appointments, view package balances, track loyalty points, receive reminders, and manage their relationship with your business directly through LINE OA, with booking also available on IG, Messenger, WhatsApp, and TikTok.
Can it auto deduct stock and calculate cost per service?
Yes. Inventory can be deducted automatically when services are completed. WelaOS tracks stock levels, alerts you to low inventory, and helps calculate the true cost and profitability of each service.
How much does WelaOS cost and can I see a demo first?
Core starts at ฿25,000 per year and Ai Growth starts at ฿50,000 per year. Both plans include onboarding assistance and support. You can explore the live demo before making a decision.
See how WelaOS works Reduce admin cost. Grow revenue. Book Demo