Why WelaOS How It Works How Different Pricing / Features FAQ Book Demo
WelaOS AI front desk and operating system preview in Thai

Customers Are Already Messaging You.
Your Follow Up Is Leaking Revenue.

Most lost customers disappear after the first message, not before it.

Customers message your business every day. But slow replies, forgotten follow-ups, no-shows, and random promotions quietly turn interested customers into lost revenue.

Overwhelmed front desk managing too many customer inquiries without WelaOS

Where Revenue Disappears

  • 01 REPLY SPEED Slow Replies Lose Leads Customers message multiple businesses. The first one to reply usually wins.
  • 02 LEAD CONVERSION Consultations Never Get Booked Interested leads ask questions, then disappear before they choose a service.
  • 03 APPOINTMENT PROTECTION No Shows Waste Paid Time Unconfirmed appointments leave staff waiting and paid slots empty.
  • 04 REPEAT REVENUE Past Customers Don't Come Back Customers finish a service, but nobody follows up when they are ready to return.
  • 05 SMART MARKETING Random Promotions Get Ignored Mass messages feel like spam because they are not based on customer history.

WelaOS closes every leak in the customer journey.

Reply faster. Book easier. Reduce missed appointments. Bring customers back.

How WelaOS Fixes It

  • 01 REPLY SPEED AI Replies Instantly Answers service questions 24/7 before customers book somewhere else.
  • 02 LEAD CONVERSION Leads Become Booked Consultations Captures intent, service interest, source, and the next best action automatically.
  • 03 APPOINTMENT PROTECTION Reminders Protect Your Schedule Sends confirmations, reminders, and rescheduling options to reduce missed appointments.
  • 04 REPEAT REVENUE AI Brings Customers Back Finds customers due for follow-up and suggests targeted re-engagement campaigns.
  • 05 SMART MARKETING Campaigns Become Smarter Promotions are based on customer history and timing, not random mass blasts.
Service business staff using WelaOS to answer customer chats, manage bookings, and follow up automatically

Doing Nothing Costs Revenue.
Hiring More Admin Costs Even More.

WelaOS helps your team recover missed bookings, reduce manual work and grow revenue without adding another full time salary.

Doing Nothing Costs Money

Small leaks add up fast. Slow replies, no shows and forgotten follow ups quietly reduce monthly revenue.

01 MISSED INQUIRIES Slow Replies Send Leads Elsewhere Customers often message multiple businesses. The first one to respond usually wins the booking.
02 EMPTY APPOINTMENT SLOTS No Shows Waste Paid Time Every missed appointment wastes staff time, paid time slots, and room or chair capacity.
03 LOST REPEAT REVENUE Past Customers Are Forgotten Existing customers are easier to bring back than new leads, but only when follow up happens at the right time.

WelaOS Gives Your Team More Capacity

AI handles repetitive customer communication so your staff can focus on service, customer care, and sales.

Monthly Cost

More admin: ฿15,000 to ฿25,000 per month per person

WelaOS: from about ฿2,083 per month on annual pricing

Availability

More admin: limited to working hours

WelaOS: answers common questions 24 hours a day

Channel Coverage

More admin: can only manage so many chats at once

WelaOS: supports LINE, Instagram, Messenger, WhatsApp and TikTok

Follow Up

More admin: reminders and follow ups can still be forgotten

WelaOS: tracks leads, reminders and re engagement opportunities automatically

Team Focus

More admin: more time spent answering repeated questions

WelaOS: more time for customers, service delivery and closing sales

Stop losing revenue to missed messages and forgotten follow-ups.

WelaOS helps recover and protect revenue across the full customer growth cycle, from first inquiry, to follow-up, booking, deposit, service, and repeat visit.

One recovered booking can pay for WelaOS.

Turn every chat into bookings and repeat customers

WelaOS connects AI replies, lead capture, booking, CRM, payment, follow-up, and AI marketing into one flow your team can use every day.

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Most booking systems manage customers after they arrive.
WelaOS helps you win them before they book.

You still get the backend tools your business needs, but WelaOS also adds an AI front desk that helps answer inquiries, capture leads, book appointments, collect deposits, and bring customers back automatically.

Traditional booking and POS systems

Built mainly for internal operations.

  • Manage bookings, customers, services, and stock
  • Track operations and admin tasks
  • Support records, reports, and accounting
  • Mostly useful after the customer is already in your business

WelaOS

Business operations + an AI-powered front desk.

AI RECEPTIONIST

Answers customer questions 24/7 and captures new leads automatically.

Lead Management

Keeps every inquiry in one place and suggests the next best message to convert them.

Chat-Based Booking

Turns interest into bookings with deposits, e-signatures, reminders, and rescheduling inside the chat flow.

AI MARKETING

Suggests campaigns to generate new leads and bring old customers back, based on spending, birthdays, visit history, and inactive customers.

VOICE CONTROL

Turns backend admin into simple voice commands: add stock, record expenses, update notes, check customer details, and complete repetitive tasks without typing.

And yes, the back office is powerful too.

WelaOS also supports daily operations: customer records, visit history, packages and sessions, stock deduction, commission calculation, expenses, forms, loyalty, and marketing history, all connected in one system and easier to control by voice.

Switching Does Not Need to Be Painful

We set up WelaOS, connect your channels, and prepare your team.

01
REVIEW YOUR WORKFLOW

We understand how your business handles inquiries, bookings, services, packages and follow-ups today.

02
UPLOAD YOUR DATA

Our AI uploads your data and matches records from your old system into WelaOS, with our team on hand to help whenever you need it.

03
CONNECT YOUR CHANNELS

LINE, Instagram, Messenger, WhatsApp and TikTok are connected so inquiries flow into one place.

04
TRAIN YOUR TEAM

Your staff learns how to manage leads, bookings, reminders and re-engagement campaigns.

Guided onboarding is included.

We help you move step by step, so your business can keep operating while WelaOS is set up.

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Feature-based packages

Four packages built around
what your team needs

Working package allocation and indicative pricing — final prices will be confirmed after launch.

Feature Basic ฿20,000 / year + ฿5,000 / additional branch Final price to be confirmed after launch Standard ฿40,000 / year + ฿10,000 / additional branch Final price to be confirmed after launch Pro ฿60,000 / year + ฿20,000 / additional branch Final price to be confirmed after launch Expert ฿80,000 / year + ฿30,000 / additional branch Final price to be confirmed after launch
Core platform & operations
Business dashboardSee revenue, bookings, new paying customers, new leads, CRM updates, payment breakdown, top services, and top doctors in one live overview, with PDF export. Included Included Included Included
All-in-one messaging CRMBring every customer and conversation from LINE, Instagram, Messenger, WhatsApp, TikTok, and website chat into one CRM profile with messages, notes, photos, and visit history. Included Included Included Included
Self-service chat booking & calendarLet customers book, confirm, reschedule, or cancel through connected chat channels while staff manage availability, rooms, reminders, and the shared calendar. Included Included Included Included
Pre-booking intake, POS, packages & sessionsCollect required customer information with configurable pre-booking questions, offer in-person or online appointments with meeting links, run checkout, track prepaid packages and remaining sessions, and access POS sales history and reports. Included Included Included Included
Team management & member permissionsCreate team accounts and control which pages, customer records, settings, and branch data each member may access. IncludedIncludedIncludedIncluded
QR deposits & paymentsRequest booking deposits or full payments with amount-specific PromptPay QR codes and keep uploaded slips with the booking for staff review. IncludedIncludedIncludedIncluded
Inventory & automatic stock deductionSell retail products through POS, deduct service consumables when procedures are completed, and monitor stock levels, usage history, and inventory reports. Included Included Included Included
Team scheduler & plannerPlan recurring shifts, branch coverage, and time off while checking that future bookings still have an available qualified team member. Not includedIncludedIncludedIncluded
Automatic deposit verification with Slip2GoValidate uploaded payment slips, amount, duplicate transaction reference, and PromptPay receiver before automatically confirming a booking. Not includedIncludedIncludedIncluded
Staff commissionsAutomatically calculate commission when a procedure is marked complete, using the configured rules for each staff member and service, with statements for every pay period. Not included Included Included Included
Accounting & expensesTrack expenses, cost categories, revenue, and service profitability with accounting reports and exports. Not included Included Included Included
Smart AI data upload for stock & accountingUpload messy stock lists, invoices, and receipts; AI extracts structured data for staff review. Not includedIncluded IncludedIncluded
Thai ID & international passport OCR registrationScan Thai identity cards and international passports to match existing customers or pre-fill registration details for staff review. Not includedNot includedIncludedIncluded
AI TranslationLet staff write or speak in their own language while customers receive messages in their preferred language; incoming replies are translated back for staff. Not includedNot included IncludedIncluded
Digital forms & medical certificatesSend consent forms and e-signatures before procedures, then issue doctor-signed documents such as medical certificates afterward. Not included Not included Included Included
Doctor visits & clinical recordsRecord consultations, diagnoses, prescriptions, clinical notes, treatment plans, and follow-up instructions without AI assistance. Not included Not included Included Included
Voice controlLets staff create bookings, reschedule appointments, and manage admin tasks by speaking to the system. Not includedNot includedNot included Included
Customer growth & AI automation
Loyalty points & VIP programReward visits, referrals, reviews, and VIP progress to encourage repeat business. Not included Included Included Included
AI CRM & self-service bookingDetects and replies in whichever language each customer uses, helps them book, captures every conversation in the CRM, and categorizes each lead by interest and intent. Not includedIncluded IncludedIncluded
Marketing campaigns & customer segmentsBuild and send LINE campaigns manually using predefined segments such as birthdays, loyalty or VIP level, last visit, and customers who had service A but not service B. Not included Included IncludedIncluded
Automated AI follow-upAutomatically sends context-aware follow-ups after configurable intervals, such as 24 or 72 hours, to move unanswered leads toward booking. Not includedNot included IncludedIncluded
Social media & paid ad creationWork in progressManually create and manage social posts plus Google, Facebook, and Instagram ad content from the marketing workspace. Not includedNot included IncludedIncluded
AI marketing intelligence & automatic content creationWork in progressAnalyzes customer spending and service patterns, such as customers who bought Botox but not another service, then automatically generates suggested segments, campaigns, social posts, and paid ads for your team to review. Not includedNot included Not includedIncluded
Advanced AI tools
Voice transcription for nurse & doctor notesTurn spoken nurse and doctor notes into structured text that staff can review and save to the customer’s clinical record. Not includedNot includedIncluded Included
AI post-procedure outcome predictionCreates a consent-gated visual prediction from a reference image, clearly labeled as an estimate rather than a guaranteed result. Not includedNot includedIncluded Included
AI Doctor AssistantHelps clinicians draft prescriptions, consultation notes, care instructions, and follow-up documentation for their review and approval. Not includedNot includedNot included Included
Platform & support
Unlimited secure image & document storageStore unlimited customer files, consent documents, receipts, and before/after images, connected to the right records. IncludedIncludedIncludedIncluded
Platform-wide audit trailAutomatically record actions and changes across the platform so every package has a traceable history of what happened, when, and by whom. IncludedIncludedIncludedIncluded
Platform theme customizationChoose from the available visual themes in Settings and apply the selected style across the workspace, including backgrounds, cards, tabs, and controls. IncludedIncludedIncludedIncluded
AI-supported data uploadUse AI-assisted import tools to map and upload existing files into WelaOS, with staff review before data is saved. IncludedIncludedIncludedIncluded
Guided onboarding & data migrationGet help connecting channels, moving existing data, configuring workflows, and training the team. Not includedIncludedIncludedIncluded
Daily AI usage allowanceHigher packages include more AI features and a larger daily allowance. AI actions pause at the package limit, preventing unexpected usage charges. Not included 100AI-powered actions / day 300AI-powered actions / day 500AI-powered actions / day

WelaOS is currently available through a free 90-day pilot for selected businesses. Package names, final allocation, limits, and launch prices will be confirmed after this feature review.

Contact Us

Frequently asked questions answered.

What is WelaOS and who is it for?
WelaOS is an AI front desk and operating system for appointment-based service businesses. Manage bookings, customers, packages, inventory, loyalty programs, marketing, payments, staff, and reports from a single system connected to LINE OA, IG, Messenger, WhatsApp, and TikTok. AI features help automate customer communication, lead management, and daily operations.
Which chat channels does WelaOS support?
LINE OA is the primary channel for Thai customers, and WelaOS also connects IG, Messenger, WhatsApp, and TikTok. Customers can book appointments, get AI answers, receive reminders, and chat with your business in whichever app they already use. Broadcast marketing campaigns are sent through LINE OA.
What makes WelaOS different from other booking or POS systems?
Most booking and POS systems focus on internal records. WelaOS combines business operations, multi-channel chat integration (LINE OA, IG, Messenger, WhatsApp, TikTok), an AI receptionist for customer communication, AI marketing that creates LINE messages, social media posts and Facebook and Instagram ads, lead management, and voice controlled administration in a single platform.
Do customers need to install an app?
No. Customers interact with your business through LINE, IG, Messenger, WhatsApp, or TikTok, apps they already use daily. There is no separate app to install.
Can customers book appointments without calling?
Yes. Customers can book, reschedule, and view appointments in their favorite chat app 24 hours a day. Automatic confirmations and reminders help reduce missed appointments.
Does it support multiple staff, roles, and branches?
Yes. WelaOS supports multiple staff, role based permissions, and multi branch accounts. Additional branch pricing is shown for each package, and the Team Scheduler is available from Standard.
Do I need to set up LINE OA and data onboarding myself?
You use your business's own LINE Official Account, ensuring you retain full ownership of your customer communication. Our team guides you through setup, including connecting Messenger, IG, WhatsApp, and TikTok, and provides AI assisted tools to make importing existing customer data quick and easy.
Can I migrate from my current system?
Yes. We provide onboarding assistance and AI assisted import tools to help move customer records, packages, and other business data into WelaOS.
Is customer data safe and PDPA compliant?
Yes. Customer data is stored securely and separated by business. Records and documents are protected with role based access controls. WelaOS also keeps a full audit log for every customer record view and edit, plus login and access history for each user, helping your business support PDPA compliance. AI features are designed to operate without sending personally identifiable customer information to AI providers.
Can it handle bookings, packages, and loyalty points?
Yes. Customers can book appointments, view package balances, track loyalty points, receive reminders, and manage their relationship with your business directly through LINE OA, with booking also available on IG, Messenger, WhatsApp, and TikTok.
Can it auto deduct stock and calculate cost per service?
Yes. Inventory can be deducted automatically when services are completed. WelaOS tracks stock levels, alerts you to low inventory, and helps calculate the true cost and profitability of each service.
How much does WelaOS cost and can I see a demo first?
The current proposal includes Basic, Standard, Pro, and Expert packages with indicative annual pricing; final prices will be confirmed after launch. Selected businesses can join the free 90-day pilot and book a demo first.
See how WelaOS works Reduce admin cost. Grow revenue. Book Demo